You have two choices to place an order:
1. Select the condition that you want to resolve from the left hand category panel and then select your products in order of importance.
2. Go to "All Products" and select the products for your needs.
Remember, the product is only part of the solution, 'Lifestyle Changes' will ensure your long term success.
Does Good Health Naturally accept phone, fax, email or snail mail orders?
I did not receive an order confirmation. Was my order submitted successfully?
I am concerned that I may have inadvertently placed a duplicate order. What should I do now?
After I submit an order with Good Health Naturally, how will I be advised of the order's progress?
I checked my order status online and was advised that my order has been void. Why?
Can I add, change or remove items from my order after it has been submitted?
Approximately how long does it generally take to process an order?
May I combine two separate orders to save on shipping costs?
Can I reactivate an order that has been void/canceled?
Is the Good Health Naturally website secure? What type of security features are utilized to safeguard my information?
Does Good Health Naturally sell or release my personal information?
What happens if/when an item is out-of-stock?
What should I do if an item is missing from my order?
Can I pre-order or backorder a product that is not presently in stock?
I am experiencing some trouble with my shopping cart. What might be wrong?
Why does one item always remain in my shopping cart?
Shopping cart problems usually occur from one or more of the following reasons: If all else fails, try closing all programs, restart your computer or even try from a different computer. How do I operate the Good Health Naturally shopping cart?
- Cookies not enabled.
- The master clock on the computer is not set correctly.
- The terminal you are using is behind a firewall.
- The item you are trying to purchase is sold out, or there is a lesser quantity than you wish to purchase.
- You are using a browser less than Internet Explorer 5.1.
- Some people have trouble when using any Netscape browser.
What does 'BV' mean?
'BV' means 'Bought Value'. It is a code used by our accounts department to monitor the value of orders. At present it is only used for affiliates.
Your browser does not accept cookies.
If you would like to use the site you need to change your browser settings to accept cookies.
How to Enable Cookies in Internet Explorer
If you are using the latest version of Internet Explorer for Windows:
Click on the 'View' menu and select 'Privacy Report'.
Select one of the rows saying 'www.goodhealthnaturally.com' click on the right mouse button and select 'Always accept Cookies from this site'.
Once you've enabled cookies, click here to return to the home page.
How to Enable Cookies in Netscape
If you are using the latest version of Netscape:
Click on the 'Edit' menu and select 'Preferences,'
Click 'Privacy and Security' in the left hand panel, click 'Enable all Cookies' and then click 'OK'.
Once you've enabled cookies, click here to return to the home page.
If you're using any other browser please refer to your browser help, and look up 'Cookies'. You can typically reach help by pressing F1 at the top of your keyboard.
If you still have problems with logging in please delete the cookies from your computer.
You have two choices:
Orders made by credit card are processed immediately and shipped the next business day. If there is a backorder or other delay on an item, you will be promptly notified by e-mail.
Payment by check or money order may be selected as an option upon final checkout. To utilize this method, please print the invoice, and send it with payment made out to "Good Health Naturally" to the address below. Your order will be processed upon receipt of payment.
Why must Good Health Naturally verify my shipping address?
What are all of the payment methods Good Health Naturally accepts?
Is the Good Health Naturally website secure? What type of security features are utilised to safeguard my information?
How can my credit/debit card be declined when I know for certain that I have the funds available?
Does Good Health Naturally know specifically why my credit/debit card was declined?
We cannot replace a missing order that has been sent by first class post until 21 working days (UK) 28 working days (rest of world) after the invoice date. If you need to receive your order quickly, we recommend you use the Courier option at £7.50.
FREEPOST to UK Mainland only when you place an order over £30 ON LINE; please note this does NOT include the following heavy items:
- Active Life
- Organic Minerals
- Sprouted Wheat Bread
- Hemp Oil
- Udo's Capsules
- Large Ancient Minerals Magnesium products
Please e-mail for shipping charge, note that if you do purchase the above items and have not included the shipping charge, the item will not be sent out, until the relevant charges have been paid.
All orders placed by telephone or mail will be charged a minimum of £2.50 shipping.
All orders placed before 1pm will normally be dispatched on the same day. First Class delivery with Royal Mail for orders under 2kg or with Courier over 2kg:
- All parcels below 2kg and under £30 in value will be charged £2.50 (sent at your own risk - we can only replace a missing order 28 working days (UK) 21 working days (rest of world) after the invoice date)
- All orders placed by telephone will be charged £2.50 shipping and handling
- All orders under 2kg and over £30 in value will be sent post free if placed on line
- All parcels over 2kg will be charged £7.50
European Shipping including Irish Republic:
All orders placed before 1pm (GMT) will normally be dispatched on the same day, via Airsure (only applicable to specific countries listed below) or International Signed For for parcels less than 2kg:
All parcels will be charged postage+packing at cost
All US customers must go to our USA website www.goodhealthusa.com to place an order.
Rest of the World:
All orders placed before 1pm (GMT) will normally be dispatched on the same day, via Airsure (only applicable to specific countries listed below ) or International Signed For for parcels less than 2kg:
- All parcels up to 5kg will be charged postage+packing at cost
- All parcels 5kg+ will be charged postage+packing at cost
Countries applicable for Airsure: (only available for parcels less than 2kg)
Andorra, Austria, Azores, Balearic Islands, Canary Islands, Corsica, Denmark, Faroe Islands, Finland, France, Germany, Iceland, Liechtenstein, Madeira, Monaco, Netherlands, New Zealand, Norway, Portugal, Republic of Ireland, Slovak Republic, Spain, Spitzbergen, Sweden, Switzerland and USA
Refund / Cancellation Policies
Please be advised, a 20% re-stocking fee applies to any merchandise returned. Credit can only be issued for unopened, sealed product, returned within 90 days of purchase. You must call 0800-015-1580 to advise us of the reason for your return. Please be sure to have your order number when you call.
Credit is issued in the form of a check or Credit to your credit card account, within 7 days following receipt of the product at our facility.
We greatly appreciate your patronage and look
forward to helping you achieve optimum...